Professionals Help

How do I delete my account?

We strongly discouraged you from deleting your profile, because all information about you will be permanently deleted. To delete your account on Casacito login to your account.  Left click on your profile picture and select My Profile and scroll down to the bottom. Click on Delete My Account and following the...

Report home no longer for sale/rent

To report a for sale listing that is no longer available:  Please right click on your profile picture and select Properties to be redirected to the next page.Click on Action then select Edit from the menu to be redirected to the next page.Scroll to Status and select the desired option from the menu.  For a rental listing, please follow the same...

How long can I post a property as Coming Soon?

Agents can list a property as Coming Soon for a maximum of 60 days with an option to extend the Coming Soon status for an additional 30 days. If the property’s status has not changed from Coming Soon within 90 days, the listing will be taken down.   If your property listed as Coming Soon has not converted to a for-sale listing by the expected list date, you will receive an email asking you to do...

Who can post a Coming Soon listing?

Agents, Builders, and Property Managers can also manually post Coming Soon listings that will appear under Listings. To manually post a listing, agents must be in compliance with local regulations; in most instances, they need a listing agreement in order to represent the...

What is a Coming Soon listing?

A Coming Soon listing is a home that is not officially on the market, but is expected to be listed for sale within 60 days. Buyers can choose to see Coming Soon inventory when searching within a neighborhood or city on Casacito, simply by choosing “Coming Soon” in the search...

Steps to manage negative reviews

Respond immediately.Be professional and not defensive.Contact the person if you know who they are, and apologize directly. (They might be willing to take down their review.)Solicit more reviews immediately from satisfied borrowers.Respond to all reviews, not just negative ones. This pushes the negative review farther down the page.Talk to your internal marketing team members. They might want to assist...

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